Optimising global team performance It's not you, it's not them. It's culture. The problem with culture The problem with culture The problem with culture The problem with culture The impact on performance - in numbers 66% Tech projects ending in part or total failure - Chaos Report 61% Companies admit to facing cross-cultural 'difficulties' - Economist 50% Communication misunderstandings have led to significant financial losses - Economist 64% Recognise better cross-cultural collaboration was a critical factor in recent performance improvement - Economist What we do What we do What we do What we do We increase your global team performance, demonstrated against measurable KPIs 01 01 01 01 What makes us different Our unique cultural alignment programmes combine cross-cultural training with behavioural change to optimise global team performance. 02 02 02 02 Measurable results We know teams that are culturally aligned out-perform those that aren't. We craft a bespoke metrics dashboard to track before and after results across Business, Process and People. 03 03 03 03 Our methodology With each tailored 6-stage cultural alignment programme we identify, then remove, friction in your cross-cultural dynamics that's slowing you down. About Us About Us About Us About Us We're innovators in global team performance. We work across multiple sectors from global finance to IT, delivering “sourcing industry new best practice.” Our methodology is the result of many years research with global teams, all facing their own version of the same problems. We create a safe space in which to have difficult conversations about behaviours without finger-pointing. Testimonials What our clients and partners say "Would I recommend this approach to other companies? Absolutely yes. Truly Agile sourcing is the way that the industry has to go, and I've no doubt will do." Steve Townley, CIO "A space was created to discuss things openly, identify issues which needed to be resolved, co-create a solution and then implement it. I've not seen, in my career, anything like this." Hemant Puthli, MD & Partner "I used to find it challenging to engage with my offshore teams effectively. Thanks to the training, I can now understand their perspective and adjust my behaviour to get better results." Elyn Patrick, COO "I've worked in both cultures and I see the difference. My colleagues take responsibility and accountability for their work and they're so happy!" Rajesh Ohja, IT Engineer "Cross-border and cultural misunderstandings can delay projects or even cause them to fail – costing time and money. This is a game changer for our members. It has proven and measurable results and offers something unique and effective." Kerry Hallard, GSA CEO

David Dand People Partner David supports our recruitment and HR, ensuring everything from the recruitment strategy to the candidate onboarding experience is optimised. With 20+ years' industry experience for companies including Ernst & Young, AXA and Roche in Europe and the US, David is CIPD accredited, a CCF Licensed Career Coach and accredited in Psychometric Testing. Next Previous

Mohan Chenicherry Head of Training, India With 30+ years’ experience delivering Corporate Training for IT companies including GE Capital and Wipro Technologies, Mohan is an expert in the unique challenges that exist in outsourcing relationships between Western/Indian organisations and suppliers. Mohan has worked with clients including Lloyds TSB, Lloyds , Deutsche Bank, and Ericsson. Next Previous

Greg Feehely Chairperson Greg assumed the Chair in 2021 and works closely with the Management Committee across all areas of business development, including Strategy, Governance and Funding. Greg spent 18 years as a top quartile Investment Bank Research analyst. Greg established the Investor Relations function at ASOS plc and was voted No 1 Investor Relations Officer across Europe 2017-2019. Next Previous

Adrian Thorne Senior Sales Consultant Adrian has 20+ years' sales experience, most recently in the digital marketing sector with industry-leading email and marketing automation platforms, Pure360 and dotdigital; companies that have undergone rapid growth from disruptive start-ups to market leaders. Adrian's strength is a desire to deliver outcomes where all parties can move forward with confidence. Next Previous

Fiona Hiscocks Culture & Change Advisor Fiona heads up programme design, with 20+ years experience delivering success across multiple sectors to organisations including Santander, Novartis, IBM, Google, and the FCA. Fiona has led large-scale, highly complex organisational change projects in government, corporate and non-profit sectors, building strong corporate cultures to support high performing teams. Next Previous

Bhavesh Vaghela Product & Technology Advisor Bhavesh is an agile digital professional with 15 years’ experience in strategy, product leadership and digital transformation for global Financial Services organisations including Barclays, Barclaycard and TSB banks. Bhavesh is an industry thought leader in creating high performing teams, building trust and empowering teams to deliver outstanding CX. Next Previous

Jan van Delsen LMS Partner Jan is an industry leader in Learning Content Management Systems, with 20+ years’ experience at the forefront of innovation in business training solutions. Jan has worked with HSBC, the UK Department of Health and Ministry of Defence and specialises in creating advanced, scalable learning solutions from initial planning to building, growing and scaling bespoke. Next Previous

Marc Biebuyck IT Change Advisor Marc is well-versed IT executive with an extensive background in IT and Business transformation, delivering the IT culture change aspects of our programmes. At UBS, Barclays and Prudential he was instrumental in driving strategic technology change across global teams and has led both technology and organisational strategy and transformation programmes. Next Previous

Madhavi Adimulam Head of Operations, India Madhavi has 20+years experience facilitating Corporate Training programmes for clients including Wipro, Verizon, Cognizant, Microsoft, AT&T and Lloyds Banking Group. Madhavi has also spent many years working in Europe for Wipro Technologies as a Technical Writer for clients including Nokia and Ericsson, and is a public speaker and on subjects related to autism and education. Next Previous

Paul Roberts Data Partner Paul is a subject matter expert in delivering real-time data collection, analysis and insights reporting. His approach harnesses state-of-the-art AI and years of experience in this field. Paul oversees the data aspects of our programmes, and h experience working in a corporate setting include working as a Direct Customer Manager at HSBC and as a Senior Manager at PricewaterhouseCoopers. Next Previous

Lisa Thorne CEO & Founder Lisa has experience in multiple industries driving start-ups from initial concept to sale. The CAT programme resulted from her experience applying an entrepreneurial approach in a global corporate environment. Change programmes Lisa has designed and delivered have won UK and International industry awards, including the European Diversity & Inclusion award. Next Previous